Delivery Policy

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Last updated – 16th November 2021

Delivery Companies

We dispatch all our items using Royal Mail (1st or 2nd Class – depending on customer purchase preference) or via Hermes.

We aim to dispatch all orders within 2 working days of receiving cleared payment.  The only exceptions to this are as follows:

  • during the first week in July
  • between 24th December and 27th December each year.

These dates are when our office is closed to allow for staff holidays.

Delivery Estimates

Royal Mail 1st Class (Large Letters & Small Parcels) Delivery aim 1 day
Royal Mail 1st Class (Large Letters & Small Parcels) Delivery aim 3 days
Hermes Delivery aim 3 days

Please consult our Refund & Returns Policy should you need to return an item.